One of the key roles of a business leader is to engender trust amongst their team.
One exercise that we recommend to do this is called Stop/Start/Continue.One of the key roles of a business leader is to engender trust amongst their team. Click To Tweet
Stop/Start/Continue helps to build trust by having each participant communicate what each other needs to stop doing, start doing, and continue doing in order to achieve the business plan.
Instead of seeing this activity as one to judge or criticize other leaders, see it as a way to drive constructive communication and trust. Start/Stop/Continue is used to help everyone be more successful, which will lead to the growth of the business.
The process is simple:
Then, the subject gets to answer the feedback by stating what they need to personally do in order to drive plan achievement.
If the group is not at the point of their communication journey where they can have that open discussion, each team member can give their feedback anonymously.
In this case, each participant will write feedback for the others.
Next, the results are consolidated and handed out.
Every team member will report on the feedback they’ve been given. They will state what their intentions will be to improve.
2. Next, individuals can use their feedback to set annual goals based on what others told them what to stop doing, start doing, and continue doing. Again, annual goals are aligned to the plan.
Other benefits of Start/Stop/Continue:
Remember, the success of your business starts and ends with a functional and engaged team. Don’t forget to talk about the real issues by embracing challenging conversations.