
Beginning that Transformation
So, what major changes did they do to make this culture alive and sustainable? They talked about how they created a Single-Page Plan which, in its simplicity, made it possible for employees to align to and take action off of.Next, the speakers talked about their expedited yearly business plan creation process. They explained how the simple process of assessment, planning, creation, and deployment immediately impacts a business. One member in the audience asked them if they should involve their customers in this process. Jendusa responded “the customer needs to be involved in the strategic planning stage. You need to hear what they need and what you should improve on”. He then related it back to the overall purpose of where a culture of growth comes from.More great content this morning hosted by @IbawOffice. @STUCKCoaching leading a great conversation on how to execute your business plan. https://t.co/9EjWabZCdA
— Guardian Business Solutions (@Guardian_ERP) January 18, 2019
A Process Focused on Sustained Results
Schulls then started to talk about how you can sustain this culture, “you immediately impact the business when you create an actionable business plan. The next step is to sustain the results of it.” He proceeded to talk about their monthly execution process that prompts teams to review and update their plan and create action items, called Must Do/Can’t Miss items, that are aligned to achieving the plan. Areas of discussion included an overview on SMART goals and how they can be part of the plan’s execution and the business’ success. “The goals have the purpose of aligning staff to the plan. When staff knows what they should be working on by what is outlined in their goals, they will be aligned to the achievement of the plan as well.” Another part of this execution process is cutting waste within the business. Schulls spoke about a company communication schedule and how it can dramatically decrease the waste in business. The audience stayed engaged as they asked about different parts of the monthly execution process that STUCK offers. Questions revolved around the Must Do/Can’t Miss accountability items and how EMTEQ retained customers. The co-founders even brought IBAW member, Judi Murphy, on-stage to talk about continuous improvement in the workplace.
